We’re all about delivering on our promise to meet our valued customers’ needs with cutting-edge restaurant technology so they can succeed in today’s ever-changing world. Whether you’re looking to improve drive-thru speed or overcome labor shortages, we offer the restaurant software solutions you need to keep your business profitable.
Our restaurant software solutions partners like Focus API (application programming interface) allow us to drive devices like POS (point of sale) systems, kiosks, tablets, and menu boards all from one platform. Discover why so many leading quick service, fast casual, and hospitality brands rely on ERC to help their businesses thrive with restaurant technology.
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Optimize your operations and enhance the customer experience with innovative restaurant technology.
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One of the most significant features of the Focus POS software is that there is no down time. The reaction is immediate if there is a system glitch and the system remains operating throughout the correction time, by correction time I mean minutes not hours or days. The ERC help desk is a very organized; extremely user friendly resource that does not require your management team remembers to possess a Master’s Degree in Computer Science.
We are a Wendy’s Franchise Group with ten locations. We have been an ERC customer for almost 20 years. We have been very pleased with the service we have received over the years. Currently, our restaurants are using Panasonic Stingrays with Focus POS Software. Employees are able to learn to operate them quickly. One of…
ERC installed our POS Systems flawlessly days prior to our opening on Sept. 23, 2009. ﾠAll systems were tested and operated seamlessly from the get go. ﾠAny time we encountered problems, ERC was just a phone call away and the after hours service is phenomenal because ERC personnel is just 100% responsive ensuring that our…
We wanted to drop you a note to tell you how pleased we are with our P.O.S. system. Everything from the first time we met until when the final installation was made has been exceptional. …to know that support is only a phone call away makes us very comfortable with the system.
In 2004, we selected ERC Parts to serve our growing Bojangles’ restaurant company’s needs related to POS systems, drive-thru timers, and drive-thru communications systems. Though we are not yet a large franchisee, the ERC team has served our needs with professionalism, expedience, and friendliness. We consider ERC Parts to be a real partner that is…
Freshens has been an ERC customer for over 2 years and operates multiple sites. We have experienced excellent service and support from the 24 helpdesk whenever we need it. The Focus POS System has delivered all the Data we need from Dallas to Atlanta to effectively make business decisions. We do recommend ERC and Focus…