ERC is committed to meeting the needs of our customers while keeping your health and safety our number one priority. We stand with the hard-working businesses who have fought to stay afloat this past year and remain devoted to providing our customers with nothing but the best. As we turn a corner on the pandemic and return to normal, ERC is ready to help your business replenish its systems and adjust for whatever comes next.
Navigating the New Normal Together
Whether you are looking to improve drive-thru performance, deliver amazing guest experiences, or set up digital ordering channels to increase revenue from takeout to curbside, and delivery, we can take your business to the next level. From the front to the back of the house, we offer a variety of innovative restaurant technology solutions and services so you have the right tools to make your business successful. Discover why so many leading quick service, fast casual and hospitality brands, rely on ERC to leverage technology to adapt and thrive in the normal.
Drive-Thru
Drive Thru Timers
We provide the drive-thru systems quick service restaurant need to deliver the quickest and most efficient customer service possible.
Drive Thru Headsets
We partner with industry leaders to provide our customers with drive-thru headsets that deliver performance and reliability.
Order Confirmation Boards
Our order confirmation board solutions will give your guests visibility into their order, removing the guesswork.
Drive Thru Menu Boards
We provide the drive-thru systems quick service restaurant need to deliver the quickest and most efficient customer service possible.
Customer Engagement
Online Ordering
Create new revenue streams and make your restaurant widely available to your loyal customers with top-of-the-line online ordering.
Curbside Pickup
Get noticed when you provide convenience to customers with a manageable and profitable curbside pickup solution.
Waitlist
Keep your waiting area organized and uncrowded with Waitlist and text confirmations allowing your guests to wait where they like.
Digital Menu Boards
Our restaurant menu boards will present your menu professionally, helping customers find what they want.
POS Systems
POS Software
Keep your operations running smoothly with a POS system that works as hard as your staff to keep your restaurant in tip-top shape
Cloud Suites
Manage your restaurant POS system from anywhere with Cloud Suites that make restaurant management a breeze.
Kitchen Display Systems
We partner with QSR Automations to provide best-in-class kitchen management solutions tailored to fit your needs.
Reporting
We offer many options for above-store reporting solutions, fully integrated with Focus POS and ready to meet your unique needs.
Payments
Order at Table
Our order at the table solutions free up your staff and minimize erroneous errors by allowing customers to easily order directly from their table.
Contactless Payments
Make payment fast and easy with contactless solutions that keep operations running smoothly and eliminate contact between servers and customers.
Cash Management
We partner with Volumatic to make operations easier by delivering intelligent cash handling solutions to enhance security and reduce shrinkage.
Video Surveillance
We offer new solutions for video surveillance applications that empower you to record clearer images, even in low-light and varying light conditions.
Glenn J Jacob
Vice President, Pontchartrain Foods, Inc.
One of the most significant features of the Focus POS software is that there is no down time. The reaction is immediate if there is a system glitch and the system remains operating throughout the correction time, by correction time I mean minutes not hours or days. The ERC help desk is a very organized; extremely user friendly resource that does not require your management team remembers to possess a Master’s Degree in Computer Science.
Jim Patton Owner
Wen Choo Choo, Inc.
We are a Wendy’s Franchise Group with ten locations. We have been an ERC customer for almost 20 years. We have been very pleased with the service we have received over the years. Currently, our restaurants are using Panasonic Stingrays with Focus POS Software. Employees are able to learn to operate them quickly. One of…
Michael Tan
Gandolfo's New York Deli, Bellingham, WA
ERC installed our POS Systems flawlessly days prior to our opening on Sept. 23, 2009. ﾠAll systems were tested and operated seamlessly from the get go. ﾠAny time we encountered problems, ERC was just a phone call away and the after hours service is phenomenal because ERC personnel is just 100% responsive ensuring that our…
Barbara Newsom
Barbara Newsom, Concessions Manager, Altoona Curve, Altoona, PA
We wanted to drop you a note to tell you how pleased we are with our P.O.S. system. Everything from the first time we met until when the final installation was made has been exceptional. …to know that support is only a phone call away makes us very comfortable with the system.
Matthew Kirby
President, Trickum Ops LLC, Bojangles' franchisee
In 2004, we selected ERC Parts to serve our growing Bojangles’ restaurant company’s needs related to POS systems, drive-thru timers, and drive-thru communications systems. Though we are not yet a large franchisee, the ERC team has served our needs with professionalism, expedience, and friendliness. We consider ERC Parts to be a real partner that is…
Joe Sardina
Vice President of Operations Freshens Quality Brands
Freshens has been an ERC customer for over 2 years and operates multiple sites. We have experienced excellent service and support from the 24 helpdesk whenever we need it. The Focus POS System has delivered all the Data we need from Dallas to Atlanta to effectively make business decisions. We do recommend ERC and Focus…
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