From drive thru and tableside service to online ordering and delivery, we empower restaurateurs to leverage technology to meet customer demand. Our restaurant technology solutions enable hospitality organizations to streamline productivity, improve customer engagement and increase profitability. From front of house to the guest experience, our full-suite of restaurant technology solutions provide hospitality organizations the ability to simplify operations, create memorable customer experiences and gain real-time insight into restaurant performance. ERC’s restaurant tech experts aid in equipment selection, manage large deployments, and offer ongoing support and repairs for existing installations. Discover how our restaurant technology solutions can be tailored to the unique needs of your restaurant business.
We offer innovative hardware, software, and services tailored to your needs for a comprehensive solution.
POS Systems
POS System Solutions:
Smart Surveillance
Smart Surveillance Solutions:
Restaurant Management
Restaurant Management Solutions:
Payments
Customer Engagement
Customer Engagement Solutions:
Drive Thru
Drive Thru Solutions:
One of the most significant features of the Focus POS software is that there is no down time. The reaction is immediate if there is a system glitch and the system remains operating throughout the correction time, by correction time I mean minutes not hours or days. The ERC help desk is a very organized; extremely user friendly resource that does not require your management team remembers to possess a Master’s Degree in Computer Science.
We are a Wendy’s Franchise Group with ten locations. We have been an ERC customer for almost 20 years. We have been very pleased with the service we have received over the years. Currently, our restaurants are using Panasonic Stingrays with Focus POS Software. Employees are able to learn to operate them quickly. One of…
ERC installed our POS Systems flawlessly days prior to our opening on Sept. 23, 2009. ﾠAll systems were tested and operated seamlessly from the get go. ﾠAny time we encountered problems, ERC was just a phone call away and the after hours service is phenomenal because ERC personnel is just 100% responsive ensuring that our…
We wanted to drop you a note to tell you how pleased we are with our P.O.S. system. Everything from the first time we met until when the final installation was made has been exceptional. …to know that support is only a phone call away makes us very comfortable with the system.
In 2004, we selected ERC Parts to serve our growing Bojangles’ restaurant company’s needs related to POS systems, drive-thru timers, and drive-thru communications systems. Though we are not yet a large franchisee, the ERC team has served our needs with professionalism, expedience, and friendliness. We consider ERC Parts to be a real partner that is…
Freshens has been an ERC customer for over 2 years and operates multiple sites. We have experienced excellent service and support from the 24 helpdesk whenever we need it. The Focus POS System has delivered all the Data we need from Dallas to Atlanta to effectively make business decisions. We do recommend ERC and Focus…