ERC Support Online Support Request

Billing Notice: This system does not determine whether your location has valid maintenance with ERC. Upon receipt of your request, if you do not have valid maintenance, you will be contacted in order to establish valid maintenance or payment for services.

Please use this request form for NON-CRITICAL issues only. If you are having a System Critical issue, please call the helpdesk at 1-800-241-6880 (option 2) to speak with one of our support technicians. While we handle every situation with the utmost importance and care, Critical Issues will take precedence over non-critical issues. You will receive a Confirmation of your request by email.

Thank you for allowing us to service your POS needs. Please CLICK HERE to place a PROGRAMMING REQUEST.

Non-Critical Support Form