The Control You Need to Engineer Exceptional Customer Service

Your customers expect the quickest, most efficient service — especially when they’re waiting in the drive thru lane. Drive thru timers are one of the most effective tools for maintaining employee compliance with your speed of service goals and for keeping your team on track to deliver prompt, courteous service along with delicious meals. The drive thru systems we offer also provide you with reports that allow you to monitor performance, identify bottlenecks, and correct problems before they negatively impact service. You can also create some healthy competition among employees or locations that can encourage faster, quality service.

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Contact the team at ERC to discuss the best drive-thru systems and timers for your business.

ERC NEXT GEN Drive Thru Timer

Turn Data into Actionable Insights

The ERC NEXT GEN Drive Thru Timer gives you more control over operations than ever before. This stand-alone, Linux-based drive thru timer has expanded programming capabilities and operates independently of your back-office system. The NEXT GEN drive thru system also provides you with advanced visibility and reporting, including real-time speed of service data, which you can export to other applications in .pdf, .xml, or .csv formats. Its reporting capabilities also allow you to access historical data for the past day, week, month or year. NEXT GEN cloud users can access information by logging in from any device or efficiently manage multiple locations through a single platform.

Additional Features:

  • 4 detection points per lane
  • Multicolor graphics
  • Visual lane indicators
  • Total cars in lane
  • VGA display with customizable branding
  • Multiple security layers