Dear Customers and Partners,
Thank you for being a valued customer/partner of ERC Hospitality Systems.
During this challenging time, as the coronavirus (COVID-19) outbreak continues to affect people and businesses worldwide, I wanted to personally reach out and share with you our commitment to leverage all resources to protect our employees, customers, and operations. Effective this week (3/23/20) we are no longer admitting visitors to our facilities, restricting “customer pick up” on orders, and shifting our employees to work remotely where applicable.
ERC will continue to operate at full capacity at all of our facilities. WE are taking new orders and supporting both priority and standards order fulfillment as usual. Amidst fears of escalating disruptions in the supply chain, ERC is taking positive steps to enhance our supply chain inventory levels in support of our customers. Both ERC and our global partners are closely monitoring the situation, following CDC guidelines and abiding by local regulations. We will keep you informed as the situation evolves relative to ERC operations.
I speak for every member of ERC, that we take pride in being your vendor/partner and we as a team are taking every action necessary to minimize the impact this may have on your business. Stay safe and be well!
Charles E. Rollins
President & Founder
ERC Parts Inc.